Seminar promotes public services in digital environment

ABO/NDO- The Vietnam Social Security (VSS) held a seminar in the northern city of Hai Phong on March 30-31 to share experience in applying digital platforms and data to promote public services in digital environment.

The event saw the participation of many international experts from the WB, Microsoft, USAID, Health Insurance Review and Assessment (HIRA), and social insurance agencies of Laos, Cambodia and Myanmar, among others.

Speaking at the event, VSS Deputy General Director Chu Manh Sinh said in order to continue enhancing social welfare cooperation between VSS and its partners in Laos, Cambodia and Myanmar, VSS will share its experience in applying information technology, designing, operating and promoting e-government services in the field of social welfare.

At the event (Photo: VNA).

Foreign experts will also share their expertise and offer recommendations in digital transformation in social security and welfare, he added.

According to him, the VSS now manages a database of 98.7 million people, which connects with over 13,000 medical facilities and more than 620,000 organisations, businesses, ministries and departments. Each year, VSS receives and processes nearly 300 million electronic transactions.

Since the late 2020, the VSS has put the "VssID - Digital Social Insurance" app into use to enable beneficiaries to check their social, health and unemployment insurance status, and use public services provided by VSS agencies. The app is current available in Vietnamese, English, Chinese, Japanese, and Korean languages. So far, about 30 million people have registered for this app, he said.

Experts from the World Bank, Microsoft Corporation, SAP Technology Group and others also contributed ideas to build a more modern and professional social security community, ensure social welfare benefits of every citizen and successfully build e-government of each country.

(Source: NDO)